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PRODUCTS AND SERVICES: We provide an online service for branded DISC personality profiles. We provide service support for those who want to offer white label DISC profiles. We also enable authorized providers to sell DISC profiles directly online. The DISC profiles are available through authorized providers who make the products available through their own websites, through preconfigured reseller pages, buy button links or via their own online merchant accounts. All providers are reviewed by us and are obligaged to conduct business according to high ethical and business standards. PURCHASE CURRENCY: All prices are provided in USD. CONTACTING US: You are welcome to contact us using our contact form. Because we are an online service provider, all support is provided via email. We will forward your request to your provider if appropriate. If you have question about specific access codes or a specific order, please provide that information when you contact us in order to help us assist you more quickly. SUPPORT RESPONSE TIMES: We will get back with you in one business day. In some cases, we forward your request to your authorized provider who then will follow up with you. We encourage all authorized providers to respond to requests within one business day. REFUND, RETURN AND CANCELLATION POLICY: Orders for online products are placed through our providers. You may request a refund or cancel an online order within 48 hours of the time you place your order by contacting us or your provider. Orders are non-refundable after 48 hours from the time time the order is placed. No refunds will be offered for access codes (assessments) that have been completed and fulfilled. Unused access codes (assessments) are eligible for a full refund within 48 hours of the orginal purchase transaction. Unused access codes that are "returned" will be disabled so they may not be used. Service subscription cancelations must be requested by email using our contact form. We will honor all service subscription cancellations effective the date of the request. No prorated refunds will be given. Users will have the option to use the service provided for the duration of their subscription. SHIPPING POLICY: All of our resources are online, so shipping is not required. PRICING POLICY: Our products are sold by our authorized providers based on established retail pricing. Providers are free to include value-added services and set pricing accordingly. Authorized providers may not offer products below established retail pricing to the public. PROMOTIONS POLICY: Promotions may be offered by authorized providers on a private one-on-one basis but not to the public through an open online channel (such as on a public social media page, a website or general advertising etc) WEBSITE SECURITY POLICY: All payment pages use secure connections to protect customer data. We comply with PCI standards to protect your information. No card data is processed or stored on our servers. We use third party processors who securely handle card data according to PCI standards. PAYMENT METHOD POLICY: Currently, we accept payments using Visa, AMEX, Mastercard, Maestro, Discover and PayPal.
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